We’re looking for a full-stack developer, with solid Computer Science knowledge and strong web development background, passionate about programming, UX/UI and performance. Our tech stack core is PlayFramework (Java) + HTML5 + JS, and our services are supported by git, docker, jenkins, AWS and Google Cloud Platform. We need your help to continue to deliver our mission critical app to our current and future customers.
We expect you to be based or willing to relocate to Lisbon for the role.
Access to top notch working conditions and tools to perform your work (Personal Computer, software, etc…)
Office in the trendy and sunny Lisbon downtown.
These are the kind of tasks we expect from you:
Develop customer facing features, frontend and back-end
Collaborate in shaping our architecture for optimum scalability
Improve overall performance of the application
Integrate new technologies and tools
Perform QA and unit testing
Testing, measuring and improving your own work effectiveness;
About you (Skills & Experience)
If you want to excel in this role we expect you to have:
A strong grasp of CS fundamentals
Full domain of the Java language (disqualifying criteria)
Autonomy and ability to make things happen without supervision or tight control
Highly focused with a goal oriented mindset
Coded a webapp from top to bottom
Love to learn
Want to join an experienced and fast-paced team
Are looking for a company where you can make a difference
Interest in following a career in Software Development
Why be a Kaizen / Continuous Improvement Specialist at Prodsmart?
You will own your customer portfolio consisting of the global manufacturing organizations
Be on the cutting edge with Prodsmart’s customers
Work with the small and ambitious Prodsmart team
Ownership of your customer portfolio of Prodsmart customers ranging from Small to Mid-Sized businesses. You are wholly responsible for their current and future business with Prodsmart;
Identify improvement opportunities and provide coaching to our customers in the application of standardized methodologies in improvement methodologies, such as Lean Six Sigma DMAIC, GE Cap and Workout, Toyota Kata, Kaizen;
Build a strong, trusted partnership with your client team; ranging from CEOs to shopfloor workers;
Collaborate, when necessary, and lead internal Prodsmart team members on the Sales, Services, Support and Technical teams to ensure the seamless execution of your customer strategy;
Assist marketing and communication team for Lean and Six Sigma based learnings and best practices, contributing to blog posts, playbooks, best practices, white papers, case studies, webinars or other relevant communication tools about related subjects;
Timely use of Kaizen/Rapid Improvement and Work Out methodologies to help fast track improvements when necessary, supporting deployment of lean tools across the customer organization;
Suggest, contribute and implement Change Management tools to ensure the main stakeholders on the client are prepared for change;
Review and analyze detailed key performance indicators and other operational performance data from customers on a regular basis, identifying areas of needed improvement and prioritizing those areas for assistance;
Develop improvement roadmaps, action plans and implementation schedules for performance improvement initiatives and recommendations;
Assist with the implementation of plans and recommendations and develop tools that can be used to facilitate the process;
Build comprehensive Account Health & Success Documents and lead Success Plans from start to finish;
Own identifying expansion opportunities, execution of customer renewals; responsible for the Expansion and Gross Churn number of your portfolio;
Oversee Support requests and ensure timely resolution;
Continuous improvement of the product development process to optimize time to market.
3+ years of experience as a Customer Success Manager, Account Manager, Consultant, Engagement Manager, Account Executive or Relationship Manager.
Deep passion for driving value to the customer
Track record of success selling into mid-market companies
Technically savvy; thorough understanding of a related technology
Skilled in virtual presentations, online web demos, remote support processes
Skilled in exhibiting efficiency, collaboration and results orientation.
Ability to conduct and interpret quantitative/qualitative analysis;
Ability to manage several complex projects at once;
Exceptional verbal and written communication skills
How to apply? E-mail us to email@example.com
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