Effective Date: December 20, 2017
2.1. You will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms related to the Services; modify, translate, or create derivative works based on the Services; or, use the Services for timesharing or otherwise for the benefit of a third party; or remove any proprietary notices or labels.
2.3. You shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, devices, tablets, hardware, servers, software, operating systems, networking, or servers (collectively, “Equipment”).
3.1. Each party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or may disclose business, technical or financial information relating to the Disclosing Party’s business (hereinafter referred to as “Proprietary Information” of the Disclosing Party). Proprietary Information of the Disclosing Party includes any non-public information, regardless of whether or not marked as “confidential” regarding any technical information, features, source code, object code, functionality and performance of the Services. Your proprietary Information includes non-public data provided by You to PRODSMART to enable the provision of the Services (“Your Data”); provided however, to the extent Your Data is aggregated in anonymous form, such data shall not be considered Proprietary Information and may be disclosed or be used by PRODSMART for internal business purposes or disclosed to third parties. The Receiving Party agrees: (i) not to use or divulge to any third person any such Proprietary Information except to contractors or agents performing services under this Agreement; and, (ii) the Receiving Party
Agrees to take reasonable precautions, including industry standard security measures, to protect Proprietary Information from the Disclosing Party. The foregoing obligation to maintain the confidentiality of the Proprietary Information shall survive any termination or expiration of this Agreement.
Proprietary Information shall not include any information that the Receiving Party can document (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party or (e) is required to be disclosed by law provided the Receiving Party promptly notifies the Disclosing Party of such requirement in order for the Disclosing Party to obtain a protective order.
4.1. If You are the customer, You will pay PRODSMART the then applicable fees described in the Order Form for the Services in accordance with the terms therein (the “Fees”). PRODSMART reserves the right to change the Fees or applicable charges and to institute new charges and Fees at any time, upon sixty (60) days prior notice to Customer (which may be sent by email). If You do not accept any increase in the Fees initiated solely by PRODSMART, You may terminate this Agreement with thirty (30) days’ notice. If You believe that PRODSMART has billed You incorrectly, You must contact PRODSMART no later than sixty (60) days from the date of the invoice in order to receive an adjustment or credit. After such time, the invoice shall be deemed correct, and You will have waived any right to dispute such invoice.
4.2. If You are the customer, full payment for an invoice is due in accordance with the terms of the invoice. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower and may result in immediate termination of Service. You shall be responsible for all taxes associated with Services other than taxes based on Your net income.
5.1. Subject to earlier termination as provided below, this Agreement is for the Initial Service Term as specified in the Order Form, and shall be automatically renewed for additional periods of the same duration as the Initial Service Term (collectively, the “Term”), unless either party requests termination at least thirty (30) days prior to the end of the then-current term.
5.2. In addition to any other remedies it may have, either party may also terminate this Agreement upon thirty (30) days’ notice (or without notice in the case of nonpayment), if the other party materially breaches any of the terms or conditions of this Agreement and fails to cure such beach within thirty (30) days. You will pay in full for the Services up to and including the last day on which the Services are provided. Upon any termination, PRODSMART will make all Your Data available to You for electronic retrieval for a period of thirty (30) days. All sections of this Agreement which by their nature are intended to survive will remain in full force and effect following termination, including but not limited to accrued rights to payment, confidentiality obligations, indemnification, warranty disclaimers, and limitations of liability.
PRODSMART shall hold You harmless from liability for third parties resulting from infringement by the Service of any copyright or trademark, provided PRODSMART is promptly notified of any and all threats, claims and proceedings related thereto and given reasonable assistance and the opportunity to assume sole control over defence and settlement. PRODSMART will not be responsible for any settlement it does not approve in writing. The foregoing obligations do not apply with respect to portions or components of the Service (i) not supplied by PRODSMART, (ii) made in whole or in part in accordance with Your specifications, (iii) that are modified after delivery by PRODSMART, (iv) combined with other products, processes or materials where the alleged infringement relates to such combination, (v) where You continue allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) where Your use of the Service is not strictly in accordance with this Agreement. If, due to a claim of infringement, the Services are held by a court of competent jurisdiction to be or are believed by PRODSMART to be infringing, PRODSMART may, at its option and expense (a) replace or modify the Service to be non-infringing provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for You a license to continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate this Agreement and Your rights hereunder and provide Customer a refund of any prepaid, unused fees for the Service.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXCEPT AS OTHERWISE PROHIBITED BY LAW, PRODSMART AND ITS OFFICERS, AFFILIATED ENTITIES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE, OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR EQUIPMENT, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND PRODSMART’S REASONABLE CONTROL; OR, (D) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES PAID BY YOU TO PRODSMART FOR THE SERVICES UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT PRODSMART HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Except for any payment obligation, neither party shall be liable for any failure or delay in performance under this Agreement for causes beyond that party’s reasonable control and occurring without that party’s fault or negligence, including, but not limited to, server failure, loss of internet connectivity, power surges or failure, inclement weather, acts of God, acts of government, flood, fire, civil unrest, or strikes. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay caused by such force majeure event.