The Essence of Proper Roll-out of New Technology Within Your Organization

We’ve all been there, where a new solution was presented to us and it has ticked many, if not all the boxes – the sales reps were persuasive, the technology was up to par to our expectations and maybe it even had a lucrative UI. After the signature has been placed above the dotted line, what happens next?

The biggest mistake that decision-makers make is to view a 2new solution as a silver bullet, plug-and-play technology with instant ROI. Perhaps few pilots here and there start to capture partial benefits, but as the time goes by, it is painfully obvious that the organization is struggling to take the not-so-newly-anymore purchased-solution from pilots to company-wide programs. It becomes challenging to shift the perception and focus on segmented and discreet business problems to big-picture overall business challenges. 

As much as the evolution of technology has allowed us to bask in the glory of innovation, seamlessness and reap the benefits of endless possibilities, it has become equally important to align the company culture, structure and create team empowerment to support the adoption of the solution being implemented.

Silos to Collaboration
The first step to ensuring a successful roll-out of a newly purchased solution is to include all of the stakeholders, power-users, and daily-users in the kick-off call, implementation process, and all relevant informative sessions to ensure that everyone is on the same page and understands their role in using the solution and empowering others to use their input for continuous information sharing.

From Top-Down to Data-Driven
Upon implementing a newly purchased solution, it is important to empower your team to make decisions based on the data they are able to collect, rather than using the top-down approach which may conflict with the numbers. Empowering your team to be a part of the decision-making process is not only beneficial for the collaborative process but also for the morale of the workers.

From Risk-Aversion to Agile
“Those who don’t take risks, don’t drink champagne” is a proverb best applied in this key step. Any business that is looking to thrive in modern-day competitive markets has to be able to implement a strategy that is less focused on risk-aversion and more focused on exploration, agility, and continuous improvement.

By continuous empowerment and inclusion of your team in the implementation and roll-out processes, you are benefitting not only from an exceptional newly-purchased solution but also a healthy state where the workplace becomes a collaborative environment and we can all work side by side to ensure we do more every day.

To learn how Prodsmart empowers teams and how we can help you move into the future, please reach out or start your free trial today!